Wendy Wu Tours - Japan is Open
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Reviews

Don't take our word for it - read what our customers are saying!

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to Japan Uncovered
 
Rating
Customer Review

Japan Uncovered

Monday 06 May 2024
Overview Rating:
Our Tour: Excellent
Picture perfect cherry blossom, lots of tasty food and lovely people which made for a very good trip, fitted so much into the two week holiday. Our guide Koi was great, very organised and kept everyone informed of timings and meeting places.

Japan Uncovered

Monday 06 May 2024
Overview Rating:
Our Tour: Excellent
EXCELLENT
Guide (Carrie)
Itinerary
Hotels
Restaurants
The group of 17 (from UK and Australia)
NOT SO GOOD
Initial welcome to Japan at Osaka Airport

Japan Uncovered

Sunday 05 May 2024
Overview Rating:
Our Tour: Excellent
Fantastic holiday. Great local guide and exciting schedule.

Japan Uncovered

Saturday 04 May 2024
Overview Rating:
Our Tour: Excellent

Japan Uncovered

Friday 03 May 2024
Overview Rating:
Our Tour: Excellent
Glitches were small and overcome byGuide Kaori who was as good as one could get!
If you wish I’ll write a full review and make some recommendations.

Japan Uncovered

Wednesday 01 May 2024
Overview Rating:
Our Tour: Excellent
Well planned itinerary led by a superb guide. She was knowledgeable and hard working,always willing to help.

Japan Uncovered

Monday 29 Apr 2024
Overview Rating:
Our Tour: Excellent
Wonderful timing with cherry blossom time in full bloom and no clouds around Mount Fuji. The mixture of venues and experiences in the tour wasn’t bad either.

Japan Uncovered

Sunday 28 Apr 2024
Overview Rating:
Our Tour: Excellent
An excellent and informative holiday with the history of Japan being clearly explained by the excellent guide we had. There we no problems at any stage of our holiday which was down to all the preparation that Wendy Wu had done prior to us visiting Japan.
The guide we had, Akiko Furue, was excellent, very knowledgable about the sites and cities we visited and as she spoke excellent English there was no problem in understanding her guidance comments.
The places we visited were well chosen to illustrate both modern and historic Japan. We also stayed in very pleasant hotels which met our aspirations on creature comfort and cuisine.
Well done Wendy Wu and Akiko.

Japan Uncovered

Sunday 28 Apr 2024
Overview Rating:
Our Tour: Excellent
Well organised. Good hotels. Interesting place to visit and learn about another culture.

Japan Uncovered

Saturday 27 Apr 2024
Overview Rating:
Our Tour: Excellent
A wonderful trip to Japan, This was a great way to experience Japan. The food, iconic places, culture. It was a busy agenda with so many new experiences. An open mind and good fitness is required to get the most from this holiday.

Japan Uncovered

Friday 26 Apr 2024
Overview Rating:
Our Tour: Excellent
Fantastic experience. This tour had a variety of activities and covered a lot of places. There was a mix of local and western meals and the hotels used were of a good standard. Our guide (Michiko Doi) was excellent. She was knowledgable, spoke very good english, had a sense of humour and was passionate about Japan. She worked extremly hard to meet everyone's needs and made our trip. I would recommend this tour.

Japan Uncovered

Friday 26 Apr 2024
Overview Rating:
Our Tour: Excellent
We have just returned from an excellent trip, Japan Uncovered. Blessed by outstanding weather, and in cherry blossom season this trip covered all the major sites that we most wanted to see in Japan. Our guide, Mina, was fabulous. Patient, knowledgeable and with a great sense of humour. Her English was excellent. Our group of 27 included English, Irish and Australian participants. A few of us had food requests and allergies which Mina took time to understand and to ensure that the restaurants were aware of.
Before embarking on a trip such as this though, I would urge people to do their homework. This is a trip designed to cover as many peoples interests as possible. Therefore, there will be occasions when you like certain activities more than others. This is not a personalised trip. This also applies to the food. Sometimes you will eat at fairly high end restaurants and sometimes the equivalent of a cafe. The food is predominantly Japanese because that is what people eat in Japan! I am not a huge fan of Japanese food but I tried everything and I was never hungry. The days are long and there is often quite a bit of walking. So when it is stated that a good level of fitness is required, that is what they mean. On the first day we walked over 20,000 steps as well as travelling by coach and boat; and recovering from jet lag. English is not widely spoken but with a smile and a sense of humour most things can be communicated. We were happy with all of the hotels that we stayed in but Japanese hotel rooms tend to be small and rather warm. There often isn’t a bar to relax in, in the evenings but the vending machines are excellent.
We will definitely be keeping our eyes peeled for other Wendy Wu tours but I think that this one will be hard to beat both in terms of cost and the amount of Japan that we were able to see. Just a couple of thousand photos to go through now.

Japan Uncovered

Sunday 21 Apr 2024
Overview Rating:
Our Tour: Good
Enjoyed the tour!! Food was a little disappointing…..whilst there was plenty- it was very repetitive and the locations not as a I would like.

Japan Uncovered

Friday 19 Apr 2024
Overview Rating:
Our Tour: Excellent
Fully packed itinerary with an excellent guide Matchy. Over the 16 days we got a real feel for all the Japan highlights. Mealtimes gave us a great selection of either Japanese or western menus. Interesting to eat out at different venues. Matchy on occasion took us on the subway and through the crowded streets downtown - gave a real feel for the city. Some hotel rooms a bit on the cramped side but you're not in them long.
Good group with 26 of us: 12 Brits; 10 Aussies; 4 Kiwis. All very manageable with this size of group.

Japan Uncovered

Friday 19 Apr 2024
Overview Rating:
Our Tour: Good
re Japan Uncovered #16 27 March - 11 April 24

Having toured Vietnam, Laos & Cambodia with Wendy Wu a few years ago we were confident in booking this tour with Wendy Wu and we were not disappointed.
The tour is a busy one and a lot of walking is involved. In some of the castles we visited stairways were steep and slippery due to having to take our shoes off. We would say that the physical rating of 1 is misleading. During the 14 days that we toured we walked 141 kms (87.5 miles) about 10 kms (6 miles) per day which is tough on someone who is not very mobile and indeed some of our party missed out seeing some places as they could not manage the distance.
Hotels were all very good. some with lovely views over the coast and Mount Fuji. Only the 2 European chain hotels had bars (Sheraton & Mercure) but there were vending machines everywhere to purchase drinks when required.
The food was Japanese apart from a few buffets which included more European dishes. I will say that we found the meals very samey. On occasions we had the same for lunch and evening meal but there was always plenty of it and a selection of different items so you could pick out what you liked.
We enjoyed the Castles, Temples, Gardens, Bullet Train, Snow Monkeys and of course the cherry blossoms.
Our guides English was a little slow and he had the habit of repeating instructions over and over making it longer to get anywhere ie into our hotel rooms but was flexible when he needed to be.
Not a lot of free time on the tour. We were lucky to arrive at lunchtime in Osaka and so had free time until the evening meal so we took the train to Osaka Castle where we wandered the gardens. We were glad that we did as we saw more than when we returned the following day. At the end of the tour we had 2 free afternoons which again enabled us to take the train back into Tokyo Centre to wander around.
All in all a great time seeing everything that you should when visiting Japan.